We collect information you provide directly to us when you request an estimate, schedule a service, or communicate with our team. This may include:

• Personal contact details: full name, phone number, email address, and preferred contact method
• Service address: street address, city, state, and ZIP code where the work will be performed
• Vehicle information: year, make, model, color, VIN, license plate, and current mileage
• Photos: images of your vehicle and the affected areas, submitted via our intake form or captured by our technicians on site
• Insurance details: insurance company, claim number, and adjuster contact information (when applicable)
• Communications: the content of text messages, emails, and phone calls you share with us

We use the information we collect to:

• Prepare and deliver service estimates for your vehicle
• Schedule and confirm mobile service appointments
• Send appointment reminders, technician en-route notices, and job status updates via SMS and email
• Coordinate with your insurance company or adjuster when a claim is involved
• Maintain service records, before/after photos, and completion certificates for your vehicle
• Follow up on estimates, request feedback, and offer related services you may be interested in
• Respond to your questions and provide customer support

By providing your mobile phone number and checking the SMS consent box on our intake form, you agree to receive recurring service-related text messages from RoadHue Mobile Paintworks at the number you provided. Message types include:

• Estimate confirmations and follow-ups
• Appointment reminders and scheduling confirmations
• Technician en-route and on-site arrival notices
• Job completion notices and review requests

We will never sell your number or use SMS for unsolicited marketing. You can also opt out by emailing us at the address below.

We do not sell, rent, or trade your personal information or photos to third parties. We share your information only in the following limited circumstances:

• With our technicians and field staff, to perform the service you requested
• With your insurance company or adjuster, when you provide claim details and authorize us to do so
• With our payment processor (e.g., Square or Base44 Payments), to process transactions you initiate
• With SMS and email providers (e.g., Telnyx, Resend), to deliver the messages you requested
• When required by law, court order, or to protect our rights or safety

If you have questions about this Privacy Policy, want to opt out of communications, or would like to request access to or deletion of your data, contact us:

RoadHue Mobile Paintworks
Email: roadhuepaintworks@gmail.com
Phone: +1 (404) 999-2964